Terms & Conditions

Welcome to Fort Bend Tickets LLC. These Terms and Conditions ("Terms") govern your use of our website, services, and related communications. By accessing or using our services, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using services provided by Fort Bend Tickets LLC ("Fort Bend Tickets," "we," "our," or "us"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old or otherwise legally authorized to enter into agreements to use our services.

By using our services, you represent that you meet these requirements and that the information you provide to us is accurate.

3. Ticketing Services

Fort Bend Tickets LLC provides ticket-related services for live entertainment, sporting events, theater performances, concerts, and other events.

Depending on the transaction, our services may include:

• Ticket purchasing and order processing
• Ticket order management
• Ticket delivery assistance
• Digital ticket transfers
• Event and ticket information
• Box office or ticket pickup information
• Transactional customer support
• Other ticket-related services

Ticket availability, pricing, delivery methods, transferability, and event policies may vary depending on the event, venue, ticketing platform, or other applicable provider.

4. Ticket Orders and Customer Information

Customers are responsible for providing accurate information when placing an order or requesting assistance, including their name, email address, phone number, billing information, and other information necessary to complete or service a transaction.

Customers are responsible for reviewing ticket and event information before completing a purchase.

5. Ticket Pricing and Fees

Ticket prices may vary based on availability, market conditions, seat location, event demand, and other factors.

Where permitted by applicable law, the price of a ticket may differ from its original or face value.

Additional service, processing, delivery, or other applicable fees may be disclosed as part of the transaction.

All ticket transactions are subject to applicable federal, state, and local laws and regulations.

6. Ticket Delivery and Transfers

Ticket delivery methods vary depending on the event and may include:

• Mobile ticket transfer
• Electronic ticket delivery
• Ticketing-platform transfer
• Physical ticket delivery
• Box office or will-call pickup
• Other delivery methods authorized by the applicable ticket provider or venue

Customers are responsible for providing accurate delivery information and, when applicable, accepting transferred tickets using the email address or account associated with the transaction.

Delivery timing may depend on the event organizer, venue, primary ticketing provider, or ticket-release restrictions.

7. Event Changes, Postponements, and Cancellations

Events may be postponed, rescheduled, relocated, or canceled by event organizers, performers, teams, venues, or other parties outside the control of Fort Bend Tickets LLC.

Any refund, credit, replacement, or other remedy associated with an event change or cancellation will be handled in accordance with the terms applicable to the transaction and applicable law.

Customers are encouraged to verify event dates, times, locations, and entry requirements before attending an event.

8. Permitted Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You agree not to:

• Engage in fraudulent, unlawful, or abusive activity
• Provide false or misleading transaction information
• Attempt unauthorized access to our systems or accounts
• Introduce malware or other harmful technology
• Interfere with the operation or security of our website or services
• Violate applicable intellectual property rights
• Use our services in violation of applicable laws or regulations

9. Intellectual Property

Unless otherwise stated, content, branding, logos, graphics, text, and other materials owned by Fort Bend Tickets LLC are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our proprietary materials without authorization.

Third-party trademarks, event names, team names, performer names, venue names, and ticketing-platform names remain the property of their respective owners.

10. Privacy and Data Use

We collect, use, disclose, and protect personal information in accordance with our Privacy Policy.

Information may be used as reasonably necessary to process transactions, provide ticket-related services, communicate with customers, prevent fraud, maintain security, and comply with applicable legal obligations.

SMS and Communication Consent

If you opt in to receive SMS communications from Fort Bend Tickets LLC, we may use the phone number you provide to send informational, transactional, and customer-care messages related to our ticketing services.

No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Consent to receive SMS messages is not a condition of purchase.

11. SMS Terms and Conditions

SMS Consent

By opting in to receive SMS communications from Fort Bend Tickets LLC, you agree to receive informational, transactional, and customer-care text messages related to ticket orders, ticket delivery, digital ticket transfers, event information, box office or ticket pickup information, and customer support.

No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Consent to receive SMS messages is not a condition of purchase.

Types of SMS Communications

Customers who provide consent may receive messages regarding:

• Ticket order confirmations
• Ticket order status updates
• Digital ticket transfers
• Ticket delivery information
• Event-related order information
• Box office or ticket pickup instructions
• Customer-service communications
• Responses to ticket-related inquiries

Message Frequency

Message frequency may vary depending on your ticket orders, delivery status, event schedules, and customer-service interactions.

Message and Data Rates

Message and data rates may apply according to your wireless carrier and mobile service plan.

Opt-In Method

Customers may opt in to receive SMS communications from Fort Bend Tickets LLC by entering their phone number and checking the SMS consent checkbox on our website.

The SMS consent checkbox is optional and is not selected by default.

By checking the SMS consent checkbox, you expressly consent to receive informational, transactional, and customer-care SMS messages from Fort Bend Tickets LLC at the phone number you provide.

Consent to receive SMS messages is not a condition of purchasing tickets, products, or services.

Opt-Out

You may opt out of receiving SMS communications at any time by replying STOP to any SMS message from Fort Bend Tickets LLC.

After opting out, you will no longer receive SMS communications from this program unless you subsequently provide consent again.

Help

For assistance with SMS communications, reply HELP to any SMS message from Fort Bend Tickets LLC or contact us at:

Email: orders@fortbendtickets.com
Phone: (877) 554-6554
130 Industrial Blvd Ste 110
Sugar Land, TX 77478-3276

Standard SMS Disclosures

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to opt out.
• Reply HELP for assistance.
• Consent to receive SMS messages is not a condition of purchase.
• No mobile opt-in information or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Please review our Privacy Policy for additional information about how Fort Bend Tickets LLC collects, uses, discloses, and protects personal information.

12. Third-Party Services

Our services may involve or reference third-party ticketing platforms, venues, event organizers, payment processors, delivery providers, and other service providers.

These third parties may maintain their own terms, policies, and procedures. Fort Bend Tickets LLC does not control third-party websites, platforms, or policies.

Customers may be required to comply with applicable venue, event organizer, or ticketing-platform requirements to access or use their tickets.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Fort Bend Tickets LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website or services.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

14. Termination

We reserve the right to restrict, suspend, or terminate access to our services when reasonably necessary, including in cases involving fraud, unlawful conduct, abuse, security risks, or violations of these Terms.

15. Changes to These Terms

We may modify these Terms periodically to reflect changes to our services, business practices, technologies, or legal obligations.

When changes are made, we will update the "Last Updated" date.

Your continued use of our services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles.

17. Contact Us

If you have questions regarding these Terms and Conditions or our SMS communications, please contact:

Fort Bend Tickets LLC
130 Industrial Blvd Ste 110
Sugar Land, TX 77478-3276
Email: orders@fortbendtickets.com
Phone: (877) 554-6554